Privacy Policy

1. Overview

A Family Acupuncture (“we,” “our,” or “us”) respects your privacy. This website is informational. It does not include contact forms, patient accounts, online scheduling, analytics, advertising pixels, or other tools that directly collect information from visitors.

Limited technical information may still be processed by the company that hosts the website and by external services used to provide fonts and an embedded map. If you choose to call or email the clinic, the information you provide through those separate communications is handled as described below.

This policy applies to website visitors and people who contact us by phone or email. It does not replace any separate notices or consent forms that may apply to clinical records or healthcare services.

2. Information we collect

Information collected through this website

We do not directly collect names, email addresses, telephone numbers, medical details, or appointment information through this website. The site has no forms, user accounts, database, analytics software, or first-party cookies.

Our web-hosting provider may automatically create standard server logs when a page or file is requested. Depending on the provider’s configuration, these logs may contain an IP address, browser or device type, requested page, referring page, and date and time of the request. We do not use these logs to build visitor profiles or for advertising.

Information you provide outside the website

The telephone and email links on this website open your device’s telephone or email application. The website does not record the use of those links. If you choose to contact the clinic, you may provide information such as:

• Your name, email address, telephone number, and preferred contact method.
• Information included in a telephone conversation, email, or other direct message.
• Appointment-related details when you contact the clinic.

3. How we use information

We may use information to:

• Respond to telephone calls, emails, questions, and consultation requests.
• Schedule or manage appointments requested directly through the clinic.
• Provide requested clinic information and services.
• Operate, maintain, and secure the website.
• Comply with applicable legal, regulatory, and professional obligations.

We do not sell personal information or use website visitor information for advertising.

4. How we share information

Technical information may be processed by providers that support website hosting, Google Fonts, and the embedded Google Map. Information you provide separately by email or telephone may be processed by the clinic’s telephone, email, or other operational service providers.

We may also disclose information when required by law, to respond to valid legal process, to protect rights or safety, or as part of a business transfer. We do not share personal information for third-party cross-context behavioral advertising.

5. Health and medical information

Information created or maintained as part of your treatment may be subject to separate privacy practices and healthcare record requirements. Ask the clinic for the notice or forms that apply to patient records.

6. External services and cookies

This website does not use first-party cookies, analytics software, advertising pixels, or behavioral tracking tools.

The site loads font files from Google Fonts. It also includes an embedded Google Map on the contact section of the home page. When these resources load, Google may receive technical information such as your IP address, browser or device details, and referring page. The embedded map may set or read cookies according to Google’s own privacy practices.

You may block third-party cookies through your browser settings. You can also avoid loading the embedded map by not scrolling to the contact section, although browser loading behavior may vary. Blocking external services may change the appearance or functionality of the website.

7. Security and retention

We use reasonable administrative, technical, and physical safeguards intended to protect information handled by the clinic. No website, email system, or transmission method can be guaranteed completely secure.

Standard server logs are retained according to our hosting provider’s settings. Information provided directly to the clinic is retained only as long as reasonably necessary for clinic operations, legal compliance, dispute resolution, and applicable healthcare record requirements.

8. Your privacy choices

Because the website does not accept submissions or maintain user accounts, we generally do not have website information that can be retrieved by a visitor’s name. Depending on applicable law and the nature of the information, you may ask us to review, correct, or delete personal information you provided directly by telephone or email. You may also ask questions about our privacy practices.

To make a request, contact us using the details below. We may need to verify your identity before completing certain requests. Some information may be retained where required or permitted by law.

9. Children’s privacy

This website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information online from children under 13 without appropriate authorization. A parent or guardian who believes a child has provided information may contact us.

10. Changes to this policy

We may update this privacy policy to reflect changes in our practices, technology, or legal obligations. The effective date at the top of this page will indicate when the policy was most recently revised.

11. Contact us

Contact A Family Acupuncture with questions or privacy requests: